Refund and Returns Policy – BuyPariz

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At BuyPariz, customer satisfaction and trust are our top priorities. This policy is designed to ensure that you receive transparent, fair, and high-quality service when shopping at www.buypariz.net.

The following information clearly explains the conditions, procedures, and timelines for returns and refunds so you can shop with complete peace of mind.

1. Scope of Application
This policy applies to all orders purchased directly through the BuyPariz website or our official sales channels.

  • Purpose: To ensure customers’ legal rights in accordance with e-commerce and consumer protection laws.

  • Only applicable to products purchased directly from BuyPariz; not applicable to third-party sellers or distribution partners.

2. Conditions for Returns and Refunds
You may request a refund or exchange if:

  • The product is defective due to manufacturing issues or damaged during shipping.

  • The received item is incorrect in model, size, or color compared to your order.

  • The product remains unused, with original tags, labels, and packaging intact.

  • The return request is submitted within 7 days of receiving the order.

📌 Note: A purchase invoice or order number is required for verification.

3. Non-Returnable Items
Returns will not be accepted for:

  • Perishable goods, fresh food, or products requiring special storage.

  • Custom-made or personalized items.

  • Clearance or heavily discounted products (unless defective).

  • Items damaged due to misuse or improper storage by the customer.

4. Return Process

Step 1 – Contact Us:
Email cskh@yourdomainname or call 123.456.789 within the applicable period.

Step 2 – Provide Information:
Order number, clear images, or videos showing the product’s condition.

Step 3 – Confirmation:
Our Customer Service team will respond within 24 business hours.

Step 4 – Send the Product Back:

  • If returning due to personal reasons, customers are responsible for shipping costs.

  • If the fault lies with BuyPariz, we will cover all shipping costs.

Step 5 – Inspection & Refund:
After receiving and inspecting the returned product, refunds will be processed within 5–10 business days via the original payment method.

5. Refund Processing Time

  • Bank transfer: 3–5 business days.

  • Credit/Debit card: 5–10 business days (depending on the bank).

  • E-wallet: 1–3 business days.

6. Product Exchange Policy

  • Exchanges are allowed for products of equal or higher value (with payment of the price difference).

  • Exchanged products must be in original condition with all accessories included.

  • No exchanges for used or customer-damaged products.

7. Damaged Items Upon Delivery

  • Please inspect your order immediately upon delivery.

  • Notify us within 48 hours if any damage is found.

  • Provide clear photos of the product and its packaging.

  • We will send a replacement or issue a full refund based on your preference.

8. Contact Information

📍 Address: 123 XYZ Street, District A, Province B
📱 Phone: 123.456.789
📧 Email: cskh@yourdomainname
🌐 Website: www.buypariz.net